|
|
Excellent |
Very Good |
Good |
Fair |
Poor |
|
1. How long you waited to get an appointment |
94 |
23 |
8 |
1 |
|
2. Convenience of the location of the office |
52 |
37 |
22 |
3 |
|
3. Getting through to the office by phone |
79 |
29 |
3 |
0 |
|
4. Length of time waiting at the office |
60 |
43 |
10 |
1 |
|
5. Time spent with the doctor you saw |
65 |
40 |
9 |
0 |
|
6. Explanation of what was done for you |
79 |
30 |
5 |
0 |
|
7. The technical skills (throughness, competence) of the doctor you saw |
88 |
24 |
2 |
0 |
|
8. The personal manner (courtesy, compassion, sensitivity, friendliness) of the doctor you saw |
93 |
19 |
2 |
0 |
|
9. The visit overall |
77 |
35 |
1 |
0 |
|
10. In general, would you say your health is |
25 |
46 |
30 |
9 |
1 |